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acepanel.github.io/en/faq/panel.md
2026-01-26 23:59:09 +08:00

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# Panel FAQ
## Panel Won't Open
SSH into the server and check panel status:
```shell
acepanel status
```
If the service has stopped, start it:
```shell
acepanel start
```
If it cannot start, try to repair:
```shell
acepanel fix && acepanel update
```
If the service is running but still inaccessible, check the firewall:
```shell
# Check if port is listening
curl -I http://127.0.0.1:panel-port/
# Allow port (firewalld)
firewall-cmd --add-port=panel-port/tcp --permanent
firewall-cmd --reload
```
For cloud servers, also check security group settings.
View panel logs to troubleshoot:
```shell
journalctl -u acepanel -n 100
```
## Forgot Password/Username/Address
```shell
acepanel info
```
Outputs panel address, username, and generates a new password.
## Change Panel Port
```shell
acepanel port 12345
```
After modification, you need to allow the new port in the server security group/firewall.
## Disable Security Entry
If you forgot the security entry path:
```shell
acepanel entrance off
```
## Disable Domain/IP Binding
If you cannot access the panel after binding:
```shell
acepanel bind-domain off
acepanel bind-ip off
```
## Disable Two-Factor Authentication
```shell
acepanel user 2fa admin
```
## Certificate Error
The panel uses a self-signed certificate by default, and the browser will show an insecure warning. Click "Continue" to proceed.
To apply for a proper certificate:
```shell
acepanel https generate
```
You need to ensure the server IP port 80 is directly accessible.
## acepanel Command Permission Denied
Must be executed as root user, or use sudo:
```shell
sudo acepanel status
```