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# Support

## Free Forum Service

We provide a free forum service where you can ask questions, discuss, and share issues related to using the Panel.

- [Moe Tom](https://tom.moe/c/technical/acepanel)

## Paid Remote Service

Website errors, slow speed, malware infections? High server resource usage, configuration optimization, intrusion tracing? We provide all these services in one place.

### Remote Service Price List

Remote service refers to our assistance in solving your problems through remote support.

| Service Name   | Description                                                             | Price    |
|----------------|-------------------------------------------------------------------------|----------|
| Single Service | Limited to one service session, service ends when the issue is resolved | From ¥50 |

### Service Process

1. Contact us in advance and explain the issue
2. We evaluate the problem, confirm whether it can be resolved, and provide an estimated price
3. After you confirm the price, pay 50% upfront, and the service begins
4. After service completion, you confirm everything is in order and pay the remaining amount

## Contact Us

- [WeChat Work](https://work.weixin.qq.com/kfid/kfc20ea8e38b5a4e73a)
- [QQ 826896000](https://wpa.qq.com/msgrd?v=3&uin=826896000&site=qq&menu=yes)
